
Terms and Conditions

Terms and Conditions of Doro's Premium
**Privacy Policy for Doro's Premium**
Welcome to www.dorospremium.com, the official website of Doro's Premium. We are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, store, and safeguard your personal information.
This Privacy Policy describes how Doro’s Premium (the “Website,” “we,” “us,” or “our”) collects, uses, and discloses personal data when you visit dorospremium.com (the “Website”), use our services, make a purchase, or otherwise interact with us in relation to the Website (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected according to this Privacy Policy.
Please read this Privacy Policy carefully.
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### Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the “Last Updated” date, and take any further steps required by law.
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### How We Collect and Use Your Personal Data
In order to provide the Services, we collect and use personal data as described below. The types of information we collect and the ways in which we use it depend on how you interact with us.
In addition to the specific uses described below, we may use the information we collect from you to communicate with you, provide or improve the Services, comply with legal obligations, enforce our Terms of Service, and protect or defend the Services, our rights, and the rights of our users.
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#### What Personal Data Do We Collect?
The type of personal data we collect about you depends on how you interact with our Website and use our Services. When we use the term “personal data,” we refer to information that identifies you, relates to you, describes you, or can be linked to you. Below are the categories and specific types of personal data we collect:
**Information You Provide Directly**
Information you provide to us directly through our Services may include:
- **Contact Information**, including your name, address, phone number, and email address.
- **Order Information**, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- **Account Information**, including your username, password, security questions, and other details used for account security.
- **Customer Support Information**, including details you provide in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but this may limit your ability to use or access certain features.
**Information We Collect About Your Use**
We may also automatically collect certain information about your interactions with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”) to collect this data. Usage Data may include information about how you access and use our Website and your account, including device information, browser information, details about your network connection, your IP address, and other details regarding your interaction with the Services.
**Information We Receive from Third Parties**
We may also obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:
- Companies that support our Website and Services (e.g., Wix).
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payment, fulfill your orders, and provide you with the products or services you request.
When you visit our Website, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information through online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
All information we receive from third parties will be handled in accordance with this Privacy Policy. See also the section **Websites and Links of Third Parties** below.
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### How We Use Your Personal Data
**Providing Products and Services**
We use your personal data to provide you with the Services and fulfill our contract with you, including processing your payments, completing your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and administering your account, arranging shipping, facilitating returns and exchanges, and other account-related features. We may also enhance your shopping experience by allowing Wix to match your account with other Wix services you may choose to use. In that case, Wix processes your data in accordance with its Privacy Policy.
**Marketing and Advertising**
We may use your personal data for marketing and advertising purposes, such as sending promotional messages via email, SMS, or mail and displaying advertisements for products or services. This includes using your personal data to better tailor the Services and advertisements on our Website and other websites. If you are in the EEA, this processing is based on our legitimate interest in selling our products pursuant to Article 6(1)(f) of the GDPR.
**Security and Fraud Prevention**
We use your personal data to detect, investigate, or take action regarding fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your login details with third parties. If you believe your account has been compromised, please contact us immediately.
**Communicating with You and Improving the Services**
We use your personal data to provide you with customer support and to improve our Services. This is in our legitimate interest to offer you effective services and maintain our relationship with you.
**Cookies**
Like many websites, we use cookies. Details about the cookies we use in conjunction with Wix can be found at [https://www.wix.com](https://www.wix.com).
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### Additional Privacy Information
1. **Data Collection**
We collect information to enhance your experience on our Website, including:
- **Personal Information**: Such as name, email address, mailing address, and phone number, provided when making a purchase, signing up for our newsletter, or contacting us.
- **Non-Personal Information**: This may include browser type, device details, and website usage data.
2. **Use of Information**
The information we collect may be used to:
- Improve your Website experience.
- Efficiently process your orders.
- Enhance customer service.
- Communicate with you about orders, products, services, and promotional offers.
3. **Data Security**
We implement a variety of security measures to ensure the safety of your personal information. These measures include secure servers, encrypted data transmissions, and strict confidentiality agreements.
4. **Information Sharing**
We do not sell, trade, or transfer your personal data to third parties, except for trusted third parties who assist us in operating our Website, conducting our business, or providing services to our customers, so long as those parties agree to keep this information confidential.
5. **Cookies and Tracking Technologies**
We may use cookies to improve your experience on our Website. You can choose to accept or decline cookies in your browser settings.
6. **Changes to This Privacy Policy**
We reserve the right to update or modify this Privacy Policy at any time. Your continued use of our Website following any such changes indicates your acceptance of those changes.
7. **Contact Us**
If you have any questions regarding this Privacy Policy, please contact us at info@dorospremium.com.
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**Last Updated: January 30, 2025**